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Tell us about your operational challenge

Get in Touch

We respond to all inquiries within one business day. Share your operational challenge and we'll provide initial insights and recommend next steps.

Address

47 Clerkenwell Road
London EC1M 5RS
United Kingdom

Working Hours

Monday - Friday
9:00 AM - 6:00 PM GMT

What Happens Next

1

We Review Your Inquiry

Within one business day, we'll review your operational challenge and determine if we're the right fit.

2

Initial Consultation

We'll schedule a 30-minute call to discuss your specific situation and explore potential solutions.

3

Proposal & Next Steps

If we're aligned, we'll provide a detailed proposal outlining approach, timeline, and investment.

Common Questions

Do you work with organizations of all sizes?

We typically work with mid-sized to enterprise organizations with established operations. Our minimum engagement size is the Process Mapping & Analysis service at £4,750.

How long does a typical engagement last?

It varies by service. Process mapping takes 3-4 weeks, while comprehensive redesign projects run 10-14 weeks. We'll provide a detailed timeline in our proposal.

Do you work remotely or on-site?

Most engagements are hybrid. Discovery phases benefit from on-site observation, while analysis and design work can be done remotely. We adapt to your preferences and operational needs.

What industries do you serve?

Our methodology applies across sectors. We've worked extensively in financial services, manufacturing, healthcare, professional services, and technology companies.

What if we need help after the engagement ends?

Our Ongoing Process Optimization service provides quarterly reviews and continuous support. Many clients start with a redesign project then transition to our quarterly retainer.

Confidentiality Guaranteed

We understand that operational details are sensitive. All client information is protected by strict confidentiality agreements, and we maintain ISO 9001 compliance for quality and data management.